60-Day Money Back Guarantee

Commitment to Quality:

At FlowVeda LLC, we stand behind the quality and effectiveness of our products. To ensure a confident and risk-free purchase experience, we offer a 60-day money back guarantee for purchases made directly from our website, www.flowveda.com.

Return and Refund Process:

1. Eligibility:

Applicable for purchases made from www.flowveda.com.
Returns must be initiated within 60 days from the date of purchase.
Valid for Starter or Flexible Flow purchases. Different terms apply for Flow Club memberships, as outlined below.

2. Online Return Form:

Complete our online return form prior to sending back the product.
No refunds can be processed until return form is completed and submitted.

Required Information to complete the form:

Name
Purchase date
Invoice number (located in your email order confirmation)
Reason for returning the product

3. Send Your Return:

All returns should be sent to our fulfillment center at:

201 NW 22nd Ave, Suite 100
Fort Lauderdale, FL 33311

Customers are responsible for all return shipping charges.
Securely package the product to prevent damage during transit.

4. Customer Support:

For queries or assistance, email support@flowveda.com.
Please allow for 24 hours for a response.
We are here to help and ensure your satisfaction.

Specific Policies for Club Members:

Membership Flexibility:

Club Members can switch or cancel their membership at any time.
If canceling, we request the return of the remaining product for quality inspection.

Price Protection Disclosure:

The three-year price protection is valid for all memberships started in 2024.
Any returns or cancellations of memberships will annul this protection unless the switch or new purchase occurs within 2024.
Price protection is void upon cancellation after 2024 or significant alteration of membership terms as determined in FlowVeda’s sole discretion.

Starter and Flexible Flow Returns:

No Requirement for Product Return:

For returns that meet all criteria within sixty days and have a legitimate reason, returning the remaining product is not necessary.
This policy is based on our trust in our customers’ honesty and satisfaction with our products.

Fraud Prevention:

To prevent fraud, returned orders will result in the barring of the email and physical address from future sales.
If there’s a need to return but a desire to make future purchases, contact sales@flowveda.com with an explanation to potentially unlock the account.
Purchases from unlocked accounts will no longer be eligible for the 60-day satisfaction guarantee.

Trust in Our Customers:

We highly value and trust our customers, and these policies are designed to maintain a balance of trust and responsibility.
We are committed to your satisfaction and are always here to support your journey with FlowVeda’s products.