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About FlowVeda™

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Your Starter Kit and Flow Club Options

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The FlowVeda™ Standard

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Track Your Flow

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Managing Your Account

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Shipping and Deliveries

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Company overview, philosophy, and core values

About FlowVeda™

What does FlowVeda™ mean?

FlowVeda™ represents the universal knowledge of living in flow, inspired by the integration of modern science and ancient Ayurvedic wisdom. As a lifestyle brand, FlowVeda™ was created to help individuals break free from past conditioning and limiting beliefs, empowering them to live with intention, authenticity, and purpose.

At the heart of FlowVeda™ is its flagship nootropic, crafted with Ayurvedic ingredients, amino acids, and vitamins, each backed by clinical studies and research to calm the mind, enhance focus, and cultivate the mental and physical conditions for sustained flow states, the state of peak performance.

Alongside complementary products and resources, FlowVeda™ serves as a trusted guide for those seeking to live as they’ve always envisioned.

Our mission: "Empower millions to free their minds, master flow, and realize their extraordinary potential."

What is a nootropic?

A nootropic is a drug, supplement, or other substance that may improve cognitive function, particularly executive functions, memory, creativity, or motivation, in healthy individuals. The term “nootropic” was coined by Romanian chemist and psychologist Corneliu E. Giurgea in 1972. He defined nootropics as substances that should:

  1. Enhance learning and memory.
  2. Enhance the resistance of learned behaviors/memories to conditions which tend to disrupt them.
  3. Protect the brain against various physical or chemical injuries.
  4. Increase the efficacy of the tonic cortical/subcortical control mechanisms.
  5. Lack the usual pharmacology of other psychotropic drugs and possess very few side effects and extremely low toxicity.
While some see nootropics as quick fixes or “smart drugs,” FlowVeda™ takes a different approach. We don’t believe a pill can (or should) make you “smarter.” Instead, we focus on cultivating the mental and physical conditions for achieving flow states and the mindset to live in flow. FlowVeda™ accompanies its flagship nootropic with the knowledge and resources to help individuals develop a purpose-driven life authentic to their own values.

Why was FlowVeda™ created?

FlowVeda™ was created to help individuals break free from unconscious patterns driven by past conditioning and limiting beliefs, empowering them to take control of their lives and design a future aligned with their true purpose. The inspiration came from CEO Jay McHale’s personal transformation, sparked by a life-altering event and a decade-long journey of growth and discovery. FlowVeda™ was founded to share the principles, tools, and practices that have guided personal success for thousands of years, helping others achieve this transformation without the need for a personal crisis or ten years to get there.

At the heart of FlowVeda™ is its flagship nootropic, designed to enhance awareness, focus, and clarity. By developing the mental and physical conditions to access flow states at will, individuals can accelerate their journey toward living an extraordinary, purpose-driven life.

What is a flow state?

A flow state, often called "being in the zone," is a mental state of deep focus, engagement, and immersion in an activity. In this state, individuals experience heightened clarity, creativity, and productivity, often losing track of time as they perform at their best. effortlessly.

Flow states occur when the mind and body are fully aligned, allowing distractions to fade and optimal performance to emerge naturally. Studies have shown that functioning within a flow state can significantly enhance productivity, creativity, and intrinsic motivation.

FlowVeda™ supports individuals in cultivating the conditions for flow states by reducing stress, enhancing focus, promoting clarity, and cultivating neuroplasticity and long-term mental resilience. By fostering these conditions, FlowVeda™ can help accelerate personal growth and performance.

Why should I choose FlowVeda™ over other nootropic brands?

If you’re interested in quick fixes, temporary boosts or synthetic highs, look elsewhere. If you expect change in 30 minutes, make sure you know what you are consuming and its long-term impacts to your mind and body.

FlowVeda™ is designed for those seeking a long-term, holistic approach to mental clarity, focus, and cognitive health. Unlike quick fixes or synthetic boosts, FlowVeda™ supports sustainable mental and physical conditions to foster flow states over time. Our formula blends Ayurvedic wisdom, modern science, and clinical research to help individuals unlock their potential and live with intention, authenticity, and purpose. With a two-month risk-free trial, you can experience these benefits firsthand and take the first step toward your best life.

Where are FlowVeda™ products manufactured?

All FlowVeda™ products are manufactured at our certified current Good Manufacturing Practices and FDA-registered facility in St. Augustine, Florida, USA, where raw materials are encapsulated and bottled with precision and care. Our finished products are then shipped and stored at our Fort Myers, FL, USA FDA-registered distribution warehouse before they are shipped to you.

How does FlowVeda™ promote sustainability?

Sustainability is at the core of the FlowVeda™ mission. Our ingredients are sourced from non-GMO, organic farms that employ environmentally responsible practices. Our minimalist-style, biodegradable bubble wraps minimize waste and is an important part of our commitment to our environment and community.

Can FlowVeda™ share their core values?

Champion Flow State Access
We provide premium products, tools, and resources to help you access flow states, boost productivity, and achieve your full potential.

Inspire Authentic Lifestyles with Purpose
Our mission relies on your success to inspire others to fulfill their unique purpose and reach their highest potential.

Deliver Quality With Purpose
We craft products using natural, stimulant-free, clinically-studied ingredients that deliver foundational and compounding benefits for transformative growth and well-being.

Exemplify Integrity and Transparency
We build trust through clear communication about the origins, research, and benefits of our products and philosophy. Transparency and integrity guide every decision we make.

Guarantee Satisfaction and Value
We back first-time customers with a 60-day satisfaction guarantee, sharing our confidence in your successful first step toward lasting peak performance.

FlowVeda's 60-day Starter Kit and Premium Flow Club Membership Offerings

Your Starter Kit and Flow Club Options

Why is the Starter Kit Trial 60 days?

Holistic, all-natural Ayurvedic formulas take time to show their full effects. Clinical studies, trials, and research behind FlowVeda™ premium ingredients consistently demonstrate their valuable benefits over this time period.

We’ve experienced it ourselves, and we know it works. That’s why we back our Starter Kit Trial with a 60-day money-back guarantee, which is longer than most guarantees in the industry. We are confident in the transformative power of FlowVeda™ when used consistently over two months.

How does the 60-day money-back guarantee work?

Our 60-day money-back guarantee is available to new customers purchasing the Starter Kit. If FlowVeda™ doesn’t meet your expectations, simply fill out the refund form on our Return Policy webpage within 60 days of purchase for a full refund, no questions asked.

We recognize that every body is different and respect your interest in trying FlowVeda™. Please note that this guarantee is only for new customers and applies exclusively to the Starter Kit. Our memberships are intended for those committed to long-term success, supported by the tools and resources FlowVeda™ provides. Memberships can be canceled, paused, or adjusted at any time.

What can I expect to experience during my two-month Starter Kit Trial?

The Starter Kit Trial is designed to help you evaluate FlowVeda™ as a potential life partner in helping you live the extraordinary life you were meant to live. The first 60 days helps build the foundation for improved mental clarity, focus, and overall well-being.

In the first two to three weeks, you may notice subtle effects such as reduced stress, increased alertness, and heightened awareness of your thoughts and inner narrative. By weeks four to six, the Ayurvedic ingredients begin supporting deeper cognitive benefits, such as enhanced focus, memory, and resilience to stress. Many customers report feeling more present, confident, and aligned with their goals.

Consistent daily use, paired with practices like mindfulness, exercise, or journaling, will optimize the conditions for accessing flow states and creating a purpose-driven life. Results may vary, but FlowVeda™ is designed for gradual, sustainable growth.

How does FlowVeda™ work?

FlowVeda™ combines Ayurvedic ingredients, amino acids, and vitamins, each clinically researched for their cognitive and physiological benefits. These components work synergistically to calm the mind, enhance focus, and promote mental clarity.

With consistent use, FlowVeda™ helps cultivate the mental and physical conditions needed for sustained flow states, fostering long-term personal growth and unlocking your full potential over time.

How do I incorporate FlowVeda™ into my daily routine?

Take FlowVeda™ capsules with your morning beverage prior to eating for maximum absorption and effectiveness. Pairing FlowVeda™ with mindfulness practices, such as meditation, exercise, or journaling, can enhance its benefits. If you miss a dose, resume your regular schedule the next day. While missing a few days may slow your progress, avoid exceeding your daily intake to compensate, as this could lead to undesirable spikes in cognitive or physical effects.

Do not take more than four capsules in a day.

Can I take FlowVeda™ with food or on an empty stomach?

FlowVeda™ is better absorbed before a meal and on an empty stomach. For optimal absorption and effectiveness, we recommend taking three capsules with your morning beverage before breakfast every day.

Can I combine FlowVeda™ with other supplements?

FlowVeda™ is designed to complement most health regimens. However, we recommend consulting a healthcare provider to ensure compatibility with other supplements or medications.

Is FlowVeda™ compatible with my diet or health conditions?

FlowVeda™ is free from common allergens, including gluten, soy, and dairy, making it suitable for most diets. However, if you have specific health conditions or are pregnant, nursing, or taking medications, we recommend consulting a healthcare provider before starting FlowVeda™.

What lifestyle practices pair best with FlowVeda™?

FlowVeda™ works best when combined with habits that support a balanced mind and body. Practices such as meditation, regular exercise, yoga, mindfulness, and healthy sleep routines can enhance the value of FlowVeda™, helping you access and sustain flow states more easily.

Will FlowVeda™ break my fast?

FlowVeda™ is formulated with natural, low-calorie ingredients that are unlikely to disrupt most fasting protocols. However, individual fasting goals and methods may vary, so we encourage consulting a healthcare provider if you have specific concerns.

How do I decide which Flow Club membership plan is right for me?

Your experience during the Starter Kit Trial can help guide your decision. Based on how you feel after the trial:

* Silver Flow Club (60 capsules): Ideal for a lighter, maintenance-focused regimen with two capsules daily.
* Gold Flow Club (90 capsules): Perfect for balanced cognitive enhancement with three capsules daily.
* Platinum Flow Club (120 capsules): Recommended for intensive mental and physical support with four capsules daily, particularly during high-demand periods.

Bi-monthly and quarterly subscriptions provide additional savings and flexibility for those seeking consistent benefits. Choose the plan that aligns with your personal goals and budget.

Can I cancel, pause, or adjust my Flow Club membership and subscription?

Yes, Flow Club memberships are fully flexible. You can manage your subscription by logging into your FlowVeda account. In the Subscription Settings section, you can:

* Cancel your membership at any time.
* Pause your subscription for a chosen duration.
Adjust your plan to change shipment frequency or bottle quantity.

For further assistance, contact support@flowveda.com.

Do you offer bi-monthly or quarterly shipment options?

Yes, FlowVeda™ offers bi-monthly and quarterly shipment options for all Flow Club memberships. These options provide additional flexibility and savings while ensuring you never run out of your nootropic supply.

What exclusive perks do Flow Club members receive?

Flow Club members enjoy more than just a subscription purchase of the FlowVeda™ nootropic. Membership benefits include:

* Exclusive discounts on each order.
* Early access to new products, tools, and resources.
* Access to premium lifestyle guides, wellness tips, and flow-enhancing practices.
* Priority shipping to ensure timely delivery.

Quality control, ingredient sourcing, and safety

The FlowVeda™ Standard

How does FlowVeda™ ensure ingredient quality and safety?

FlowVeda™ guarantees ingredient quality and safety through:

• Our thorough review of each Certificate of Authenticity (COA) from each ingredient by quality control and third parties at each supplier and at our manufacturing plant, including:
o verifying compliance with legal and safety regulations.
verifying active status, potency, and efficacy, both before and after encapsulation.
• Enforcing the highest standards in mixing, encapsulation and bottling processes and standards at our certified cGMP and FDA-registered facility, which adheres to the highest standards of quality and cleanliness.
• Ensuring the proper storage of our raw materials and bottles at appropriate temperatures, including temperature controlled storage at our distribution center, unlike most competitors in the industry.
• Adhering to expiration dates of our ingredients and manufactured goods, refusing to use excess raw materials that don’t ensure at least two years of efficacy once encapsulated.

All ingredients undergo multi-stage testing at the supplier level and upon arrival at our cGMP-compliant facility. Standardized COAs ensure consistency and highlight critical details like purity, potency, and compliance with industry standards.

Where does FlowVeda™ source its ingredients?

FlowVeda™ partners with trusted suppliers who are renowned for their quality and ethical practices. Our Ayurvedic ingredients are sourced from specialized producers, such as:

* Ixoreal Biomed, the maker of KSM-66 Ashwagandha®, widely regarded as the most bioavailable ashwagandha on the market.
* JiaHerb, Inc., a leader in high-quality Ayurvedic and botanical ingredients from Eastern Europe and Asia.

All FlowVeda™ ingredients are carefully selected based on their potency, purity, and sustainability. Synergistic amino acids and vitamins are sourced globally from suppliers with a proven track record of excellence. Together, these premium ingredients form the foundation of our nootropic formula, ensuring consistent, high-impact benefits for your health and well-being.

What is a Certificate of Authenticity (COA)?

A COA is an official document that validates the identity, purity, potency, and expiration of an ingredient. At FlowVeda™, every ingredient undergoes COA verification at multiple stages of production. This transparency ensures you receive a premium product that meets stringent quality standards.

Are FlowVeda™ products allergen-free and/or vegan?

Yes, FlowVeda™ products are free from common allergens, including gluten, soy, and dairy. Our nootropic is also 100% vegan, non-GMO, and stimulant-free, using rice flour capsules and primarily plant-based ingredients.

What is the shelf life of FlowVeda™ products, and how should they be stored?

FlowVeda™ products have a two-year shelf life from the date of manufacturing. To preserve potency and quality:

* Store at room temperature in a dry place away from direct sunlight or heat.
* Keep the lid tightly sealed to prevent moisture or contaminants from entering.

How is the expiration date determined?

The expiration date reflects the shortest viable lifespan of all ingredients in the formula, ensuring every capsule maintains full potency and efficacy. This date is based on the Certificates of Authenticity (COAs) for each ingredient and rigorous testing throughout the production process.

Why do ingredients have different expiration dates?

Ingredients differ in their shelf life due to their natural properties, sourcing methods, and manufacturing processes. For example, some ingredients, such as KSM-66 Ashwagandha® from Ixoreal BioMed, are renowned for their bioavailability and require encapsulation within two years of sourcing. Others, such as certain amino acids or vitamins, have longer lifespans. Rest assured, FlowVeda ensures every batch contains optimal, high-impact ingredients for your health, well-being and personal growth.

How does sourcing affect ingredient availability?

FlowVeda™ partners with trusted suppliers who specialize in specific ingredients, such as JiaHerb, Inc., known for sourcing high-quality Ayurvedic components from Eastern Europe and Asia. Sustainable farming practices, global seasons, and ingredient-specific production timelines affect availability. Regardless, we ensure every batch delivers the consistent, premium quality you expect.

Why do ingredients have varying shelf lives and efficacy rates?

Different ingredients have unique stability and potency timelines. While some require encapsulation within a shorter timeframe to preserve their efficacy, others remain stable for extended periods. FlowVeda ensures all ingredients are encapsulated within their optimal window to deliver maximum benefit.

What does premium efficacy mean?

Premium efficacy ensures that each ingredient performs as intended, delivering its full range of benefits for up to two years after encapsulation when stored properly.

What certifications do FlowVeda™ manufacturing, distribution, and warehouse facilities hold?

The FlowVeda™ manufacturing facility in St. Augustine, Florida, USA, is certified for current Good Manufacturing Practices (cGMP) and is FDA-registered. Our distribution center and warehouse in Fort Myers, Florida, USA is also FDA-registered where are nootropics are stored at 70 - 74 degrees Fahrenheit. These certifications and registrations reflect our adherence to the highest safety, cleanliness, and quality standards.

How does FlowVeda™ ensure fair trade and ethical sourcing?

FlowVeda™ is committed to ethical practices. We work only with suppliers who adhere to fair trade standards, ensuring that workers and communities involved in ingredient production are treated fairly. This commitment extends to environmental stewardship, supporting sustainable farming practices that preserve biodiversity and natural resources.

Redefining Transparency So You have supreme confidence in what you put in your body

Track Your Flow

What is Track Your Flow?

Track Your Flow is an interactive webpage that provides complete transparency into the journey of every ingredient in your FlowVeda™ product. It highlights every step, from sourcing to manufacturing and distribution, ensuring you know exactly what you’re putting into your body.

Each ingredient undergoes rigorous testing for quality, potency, and safety compliance, with details available for your review. Track Your Flow reflects the FlowVeda™ commitment to trust, transparency, and premium standards.



Track Your Flow is an interactive webpage that illustrates the complete lifecycle of FlowVeda™ ingredients. It highlights every step, from sourcing to manufacturing and distribution, ensuring our commitment to transparency, premium standards, and you.

Each ingredient undergoes rigorous testing for quality, potency, bioavailability, and safety compliance. This includes checks for contaminants and microbial limits where we validate their levels well below industry thresholds, as well as efficacy verification both at the supplier level and at our certified current Good Manufacturing Practices and FDA-registered manufacturing facility in St. Augustine, Florida, USA. Our distribution center and warehouse in Fort Myers, FL, USA is also FDA-registered where our products are stored between 70 - 74 degrees Fahrenheit. These facilities are maintained at the highest level and in-line with industry standards for cleanliness, advanced testing, and regulatory compliance.

At FlowVeda™, we empower you to understand what goes into your body, where it is sourced, how it is tested, and how it reaches your home. This ensures you can trust and feel confident in the premium nootropics we provide.

What does the ingredient journey map show?

The ingredient journey map provides a detailed look at every ingredient’s path, including:

* Sourcing locations.
* Supplier details.
* Testing stages and dates.
* Manufacturing locations and processes.
* Distribution location and receiving date.

This interactive map offers a clear and comprehensive view of how FlowVeda’s nootropics are crafted with care and precision.

How do I access Track Your Flow?

Track Your Flow can be accessed by scanning the QR code included on the insert included with your FlowVeda™ order. This code directs you to a dedicated webpage where you can explore the journey of each ingredient, from its origin to encapsulation in your bottle, and follow its path through our manufacturing and distribution facilities to your door. Every batch is tracked so you can confidently track the journey of every bottle you receive.

What kind of information does Track Your Flow provide?

Track Your Flow provides detailed insights about:

• The origin and region where each ingredient was sourced.
• Manufacturer and supplier details, including dates of receiving and testing.
• Summaries of each Certificate of Authenticity (COA) verifying ingredient quality, potency, and expiration status.
• Compliance with safety, purity, efficacy, and bioavailability standards.
• Summarized testing results and quality control conducted at the supplier level and again at our St. Augustine facility, both before and after encapsulation.
• Manufacturing testing and production dates at our cGMP and FDA-registered facility.
• Receipt, storage, and distribution details from our Fort Myers center.
• Batch-specific expiration dates that align with the time stamp on your product bottle.

FlowVeda™ standardizes COA information into a customer-friendly format, highlighting key details like batch numbers, testing dates, methodology, and contaminant levels for easier understanding.

Why is Track Your Flow important?

Track Your Flow demonstrates the FlowVeda™ Standard our unwavering commitment to quality and transparency. By revealing the journey of your nootropics from source to bottle, we ensure that you know every detail about your product’s care and compliance.

We’re customers too. We hold ourselves to the same high standards we expect from the food and products we consume. Our source-to-mouth transparency ensures that everything we create is something we are proud to use ourselves. This philosophy is one of the reasons FlowVeda™ stands out as a premium brand and marketplace leader.

How does Track Your Flow reflect FlowVeda™ core values?

Track Your Flow embodies FlowVeda™ core values of transparency, trust, and uncompromising quality. It allows us to openly share how we source, handle, and produce our nootropics, empowering you to make informed decisions about your health and wellness. It is part of our promise to you, reflecting the standards we uphold to bring success and happiness to our FlowVeda™ community.

By providing real-time access to detailed ingredient information via QR codes, FlowVeda™ ensures customers always have the most accurate and up-to-date insights into their product.

How does Track Your Flow verify ingredient efficacy?

Track Your Flow summarizes Certificates of Authenticity for each ingredient through a thorough review of each to confirm they meet stringent standards for quality, purity, compliance, and efficacy. COA expiration indicates when raw materials must be encapsulated to maintain efficacy, while the bottle expiration ensures two years of potency post-manufacturing. By posting Track Your Flow information for each FlowVeda™ batch, we reinforce our commitment to quality by the sheer effort that takes to be fully transparent about every ingredient in your bottle with you. You can verify this for yourself by comparing the timestamp expiration date on your bottle with that on your bottle’s Track Your Flow webpage.

What is the FlowVeda™ distribution process?

After manufacturing, FlowVeda™ products are sent to our FDA-certified distribution center in Fort Myers, FL, USA. Our products are stored in temperature-controlled environments to ensure premium quality (70 - 74 degrees Fahrenheit). From there, they are picked, packed, and shipped to your door based on your one-time purchase order or subscription refill schedule (monthly, bi-monthly, or quarterly).

We minimize environmental impact by using biodegradable bubble wraps and minimal packaging. In our view, the book says more than the cover, and FlowVeda™ products speak for themselves. Our commitment to quality and environmental stewardship ensures we deliver the best to our customers and community.

Why does FlowVeda™ use a QR code for Track Your Flow?

The QR code provides direct access to Track Your Flow, allowing you to explore the journey of your product. Each code links to batch-specific details, ensuring transparency and trust in every bottle you receive. QR codes also reduce paper waste, aligning with the FlowVeda™ commitment to sustainability.

Can I track the journey of all FlowVeda™ products?

No. Track Your Flow is specific to the products you purchase. Each insert includes a QR code specific to the unique details of the production run and batch of your bottle, ensuring transparency for your specific product. Each Track Your Flow page is dedicated to the specific bottles within each production run so there is no mistake about what you have received and what you are putting in your body.

Why do ingredients have different expiration dates?

Ingredients differ in their shelf life due to their natural properties, sourcing methods, and manufacturing processes. For example, some ingredients, such as KSM-66 Ashwagandha® from Ixoreal BioMed, are renowned for their bioavailability and require encapsulation within two years of sourcing. Others, such as certain amino acids or vitamins, have longer lifespans. Rest assured, FlowVeda ensures every batch contains optimal, high-impact ingredients for your health, well-being and personal growth.

How does sourcing affect ingredient availability?

FlowVeda™ partners with trusted suppliers who specialize in specific ingredients, such as JiaHerb, Inc., known for sourcing high-quality Ayurvedic components from Eastern Europe and Asia. Sustainable farming practices, global seasons, and ingredient-specific production timelines affect availability. Regardless, we ensure every batch delivers the consistent, premium quality you expect.

Why do ingredients have varying shelf lives and efficacy rates?

Different ingredients have unique stability and potency timelines. While some require encapsulation within a shorter timeframe to preserve their efficacy, others remain stable for extended periods. FlowVeda ensures all ingredients are encapsulated within their optimal window to deliver maximum benefit.

What does premium efficacy mean?

Premium efficacy ensures that each ingredient performs as intended, delivering its full range of benefits for up to two years after encapsulation when stored properly.

Payments, subscriptions, and account support

Managing Your Account

What payment methods are accepted on your website?

FlowVeda™ accepts major credit cards, debit cards, and additional payment options supported by Shopify Payments, including Apple Pay, Google Pay, and Shop Pay. Payment method availability may vary depending on your region.

How do I update my payment information?

To update your payment information, log in to your FlowVeda™ account on our website. Navigate to the Account Settings section, where you can securely update your billing details.

If you encounter any issues, contact us at support@flowveda.com, and we’ll assist you promptly.

How do I request a refund? Are they processed through Shopify Payments?

Yes, if your are eligible and approved for a refund, all refunds are processed securely through Shopify Payments and credited to your original payment method. Refunds may take up to 7 business days to appear on your statement, depending on your bank.

Refunds are available to all new customers ordering are 60-day Starter Kit per our money-back guarantee from the time of purchase.

All Flow Club subscription purchases are final but all future purchase can be canceled, paused, or adjusted at any time. You will be notified 24-hours in advance of each charge per your subscription terms prior to delivery.

If your product is damaged or lost in delivery, please refer to our Refund Policy for more details, or contact us at support@flowveda.com for assistance.

Can I track my payment history?

Yes, your FlowVeda™ account allows you to view your order and payment history at any time. Simply log in to your account, and navigate to the Order History section to access detailed records of past purchases and payments.

How does Shopify Payments handle my card information forsubscriptions or memberships, and when will I be charged?

Shopify Payments securely stores your payment information with the highest encryption standards, ensuring complete confidentiality.

For subscriptions, your card will be charged automatically based on your chosen schedule (monthly, bi-monthly, or quarterly) the day before your FlowVeda™ order is shipped. This will occur 2-3 days earlier than the day of the month of your original purchase to ensure timely delivery and uninterrupted access to your FlowVeda™ products.

You will receive an email 24-hours before you are charged if you would like to make any changes. You can cancel, skip, or adjust your membership at any time.

Log-in to your account to make your preferred changes. Once product has shipped, all sales are final.

Does Shopify Payments offer buyer protection?

Shopify Payments provides a secure platform for processing payments. However, buyer protection policies vary based on your card issuer. If you experience issues with your order or payment, our customer support team is here to help resolve them quickly.

I'm having trouble completing my purchase. What should I do?

If you’re having trouble completing your purchase:
* Ensure your internet connection is stable.
* Verify that all billing and card information is entered correctly.
* Check that your card is active and supports online transactions.

If the issue persists, our support team is available to assist:
* Email: sales@flowveda.com or support@flowveda.com (response within one business day).
* Chatbot: Available on our website for immediate assistance.
* Phone: 800.595.7880 (response within 48 hours).

Why was my credit / debit card declined?

There can be several reasons for a card being declined, including:

* Insufficient funds.
* The card has expired.
* The card doesn’t support online transactions.
* Incorrect billing or card details were entered.
* The transaction was flagged by your bank’s fraud detection system.

If your card is declined, we recommend contacting your bank or card issuer for further assistance.

Can I cancel, pause, or adjust my subscription membership?

Yes, you can manage your subscription membership directly from your FlowVeda™ account. Log in and navigate to the Subscription Settings section, where you can:
Cancel your membership.
Pause your subscription for a chosen duration.
Adjust your plan to change shipment frequency or bottle quantity.

For further assistance, contact us at support@flowveda.com.

How do I recover my account if I forget my password?

If you forget your password, click the Forgot Password? link on the login page. Enter your registered email address, and we’ll send you a secure link to reset your password.

If you encounter issues, reach out to our team at support@flowveda.com for assistance.

Order tracking, returns, international shipping and related concerns

Shipping and Deliveries

How long does it take for FlowVeda™ to ship?

Once your order is confirmed, we prioritize fast and reliable delivery. Orders are typically processed and dispatched within 1–2 business days. Delivery times vary based on your location and shipping method, usually taking between 2-5 business days within the U.S. (West Coast can take up to 7 days)

For any concerns about your shipment, contact us at sales@flowveda.com or support@flowveda.com, or use our chatbot for immediate assistance.

Is there an auto-ship or subscription option?

Yes, FlowVeda™ offers a subscription option to ensure you never run out of your nootropic supply. Subscribers benefit from:

* Discounts on every order.
* Priority shipping to ensure timely delivery.
* Flexibility to modify, pause, or cancel subscriptions at any time.

Subscription shipments are processed several days before your scheduled renewal, giving you peace of mind that your products will arrive without delay.

For questions about managing your subscription, reach out to us via email at sales@flowveda.com, chatbot, or phone at 800.595.7880.

What should I do if my shipment is damaged or incorrect?

We’re here to help. If your shipment arrives damaged, incomplete, or incorrect, contact us immediately at:

* Email: support@flowveda.com
* Chatbot: Available on our website for instant assistance.
* Phone: 800.595.7880 (response within 48 hours).

Please include your order number, a description of the issue, and photos (if applicable). We’ll work quickly to resolve the problem by sending a replacement or processing a refund.

What happens if I am not home to receive my delivery?

If you are not available at the time of delivery, most carriers will leave your package in a secure location or attempt redelivery. Please check your tracking information for updates.

For additional support, contact us at support@flowveda.com.

Can I return an opened bottle?

For safety and quality assurance, we cannot accept returns of opened bottles. However, we stand by our 60-day satisfaction guarantee for new Starter Kit customers. If you’re unsatisfied, fill out the form on our Return Policy webpage to request a refund.

Please note that once processed, sales of membership products are final. However, you can cancel, skip, or adjust your subscription at any time.

Is FlowVeda™ committed to sustainable packaging?

Yes, sustainability is a core value at FlowVeda™. Our packaging minimizes environmental impact while maintaining the highest standards of product protection.

We use biodegradable bubble wraps and recyclable materials to ensure every order is delivered responsibly. By reducing waste and prioritizing eco-friendly practices, we strive to preserve natural resources and promote sustainability.

Is international shipping available?

Yes, we proudly offer international shipping to most countries. Delivery times and costs depend on the destination and local customs processes. Please note that international orders may be subject to customs inspections, duties, and additional fees, which are the customer’s responsibility.

For assistance with international shipping, reach out to sales@flowveda.com or support@flowveda.com.

How do you handle customs fees for international orders?

Customs fees and duties for international shipments are determined by the destination country. These fees are the responsibility of the customer and may vary based on the order value and local regulations.

We recommend contacting your local customs office to understand potential costs before ordering. If you need assistance, our team is here to help at support@flowveda.com.

Do you ship to countries with restrictive supplement laws?

We make every effort to ship globally, but certain countries have restrictions on specific ingredients or dietary supplements. Before placing an order, we recommend checking your country’s regulations.

For questions about international shipping restrictions, email us at support@flowveda.com.

Your journey with FlowVeda™ is important to us. We are dedicated to providing consistent support and clear answers to your questions as you pursue your unique version of success, happiness, and purpose. We’re here with you, every step of the way.

For any inquiries or additional details about FlowVeda™, feel free to reach out to our devoted customer service team. You can send your questions to support@flowveda.com or, if you prefer to speak with someone directly, call us at (800) 595 – 7880. A customer representative will return your call within two business days, ensuring your utmost satisfaction.