FlowVeda™ Return Policy

60-Day Money Back Guarantee

Commitment to Quality:

At FlowVeda™ LLC, we stand behind the quality and effectiveness of our products. To ensure a confident and risk-free purchase experience, we offer a 60-day money back guarantee for purchases made directly from our website, www.flowveda.com.

60-Day Money Back Guarantee

Return and Refund Process:

1.  Eligibility:

  • Applicable for purchases made from www.flowveda.com.
  • Returns must be initiated within 60 days from the date of purchase.
  • Valid for Starter purchases. Different terms apply for Flow Club memberships, as outlined below.

2. Online Return Form: 

  • Complete our online return form prior to sending back the product.  
  • No refunds can be processed until return form is completed and submitted. 

     Required Information to complete the form:

  • Name
  • Purchase date
  • Invoice number (located in your email order confirmation)
  • Reason for returning the product

3. Send Your Return: 

    All returns should be sent to our fulfillment center at:

400 N Ashley Drive, Suite 2600,
Tampa, FL 33602

  • Customers are responsible for all return shipping charges. 
  • Securely package the product to prevent damage during transit.

4.  Customer Support:

  • For queries or assistance, email support@flowveda.com. 
  • Please allow for 24 hours for a response.
  • We are here to help and ensure your satisfaction.

Specific Policies for Club Members:

Membership Flexibility:

  • Club Members can switch or cancel their membership at any time.
  • If canceling, we request the return of the remaining product for quality inspection.

Price Protection Disclosure:

  • The three-year price protection is valid for all memberships started before July 1, 2025.
  • Any returns or cancellations of memberships will annul this protection unless the switch or new purchase occurs before July 1, 2025.
  • Price protection is void upon cancellation after July 1, 2025 or significant alteration of membership terms as determined in the sole discretion of FlowVeda™.

Starter Returns:

No Requirement for Product Return:

  • For returns that meet all criteria within sixty days and have a legitimate reason, returning the remaining product is not necessary.
  • This policy is based on our trust in our customers’ honesty and satisfaction with our products.

Fraud Prevention:

  • To prevent fraud, returned orders will result in the barring of the email and physical address from future sales.
  • If there’s a need to return but a desire to make future purchases, contact sales@flowveda.com with an explanation to potentially unlock the account.
  • Purchases from unlocked accounts will no longer be eligible for the 60-day satisfaction guarantee.

Trust in Our Customers:

  • We highly value and trust our customers, and these policies are designed to maintain a balance of trust and responsibility.
  • We are committed to your satisfaction and are always here to support your journey with FlowVeda™ products.